Q: Can I bring more guests?
A: We have packages that are for 6, 8 and 20 guests. Choose the one that best suits your needs. You own small children do not count as guests if they are standing with you.
Q: I am booked, now what?
A: You'll receive a receipt from SQUARE UP, our credit card processing software. Read it carefully as it has your next steps and other important info on it. About a week before your wedding, we'll email you a reminder of the site of your wedding, payment details, and what to expect on your day. You need to get a marriage license. See below on how to do that. We can't get that for you.
Q: How do the photo packages work?
A: If you choose the Simply Sharable Package or the International Package, you'll receive your 30 best photos on a memory stick, by snail mail about a month or so after your wedding.
For couples with the Pop Up Wedding Package, we send you 35 photos.
Your images are full sized with no watermark. You can print them at home or at any big box store offering this service. Our couples love Walmart and Costco for this!
Q: I just need a marriage certificate for immigration. Is there a cheaper way to do this?
Our International Package is geared to couples where one spouse will be moving to Canada. You'll need to complete a sponsorship application with Immigration and Citizenship Canada.
The application is a complex and complicated 44-page document plus the required attachments, bringing the total to over 100 pages.
If one line isn't completed perfectly, the immigrating spouse can lose status here and may be removed from Canada.
Our International Package includes expedited delivery of your marriage certificate. The usual turn around time from marriage to that certificate is 3 months. We have it for you in about 3 weeks.
Our International Package includes a referral you to a professional immigration consultant who will guide you and assist you through this process.
Our International package includes professional photographs as evidence of your wedding is crucial to a successful immigration application. Professional photos lend credibility to your marriage. It shows your intentions are genuine and your commitment to each other is real.Couples who opt to simply have an officiant 'just sign the marriage license' often have difficulties proving to the government of Canada that they are indeed, married for reasons other than to secure an immigration application. This can result in the failure of the application and removal of the spouse from Canada. We could take your money and do this, but we won't.
We want your application to be successful, so we offer a package that ensures the best chance, and in the least amount of time.
Q: Do you have other dates available?
A: Sometimes we can make an exception for other dates. Email us to ask. Note: we usually do not do weddings on Saturdays as our officiants and photographers are booked 2 years in advance working with other couples doing their weddings on weekends. If we can help you, we will! (extra fee applies)
Occasionally, we do offer a Sunday.
Q: Can you provide us with witnesses?
A: YES. We can provide witnesses for $25 each
Q: When do you expect to resume weddings inside City Hall?
A: We are back inside City Hall in Oct 2022.
Q: How long is the ceremony?
A: About 5 minutes. Short and Sweet!
Q: What is your refund policy?
A: If you cancel up to 60 days before your wedding, we provide an 50% refund.
If you cancel within 60 days of your wedding, we do not offer any refund.
Q: What if Covid makes it unsafe to have my wedding?
A: If, due to Covid, we have to cancel your wedding, we will offer you the choice of either a full refund or a booking at a later date. If you wish to cancel, we'll rebook you at no charge, or offer you a refund, subject to the terms above.
Q: do I need to book a venue and also an officiant?
A: No. Our packages include both and some decor
Q: Can I bring my own photographer?
A: NO. Only our staff photographer is permitted.
You cannot bring your own photographer.
Please don't try to sneak them in by saying they are a "friend". That won't work. Choose a package with photos or have your guests use their cell phones for your photos.
Q: How much is a wedding?
A: Our packages start at just $350
Q: Do I need a marriage license?
A: YES. Here’s how you do it:
Go to any City or Town Hall in Ontario's website. Follow their instructions.
They charge a fee. The prices vary from place to place. You can shop around.
No matter where you get your license in Ontario you can use it for your wedding in Kingston. You will bring your license to the ceremony.
Q: How do I change my name?
A: You need your marriage certificate to change your name.
You can order your certificate 6-8 weeks after your wedding.
We email you instructions on how to do this, after your wedding.
Or, scroll down to find out how to order your marriage certificate.
Q: do I sign my new name on the documents?
A: No. Your name will not change until you have the official marriage certificate. You have to order your own marriage certificate yourself. Once you have your certificate - see below for how to order it - then you take it to all the places you have ID and change your name if you wish.
Q: What time should I arrive for my wedding?
A: We do our very best to start on time. Arriving a few minutes early is always a good idea.
Q: I got married - Where's my marriage certificate?
A: You need to order a marriage certificate yourself.
We cannot do this for you.
You can do this 6-8 weeks AFTER your marriage. The marriage license issuer usually gives couples a form to order the certificate. We sent you an email with a link to order your marriage certificate. If you don't have that email, or the form, simply go to Ontario.ca and in the search bar, type in marriage certificate and order one. A marriage certificate costs $15. Be sure to wait 6-8 weeks after your wedding before you order it. It takes the government some time after your wedding to register your marriage.
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